The Best CBD Store LLC
DBA /HOSS CBD Hemp Oil Superstore
SHIPPING
& RETURNS
Most orders placed Monday - Friday before 12pm PST are shipped out the same day, however we do not guarantee this. Our business hours are:
Monday - Friday, 6:00am - 5:00pm PST. and Saturday, 8:00am - 2:00pm PST.
We encourage our customers to place an order when half of their CBD is gone. This will prevent shipping delays and ensures you are not out of CBD. We ship to all 50 states. Unfortunately, we do not ship to Canada or Australia at this time.
If you would like to speak with someone, please call 714-393-7978, Monday - Friday, 6:00am - 5:00pm PST. and Saturday, 8:00am - 2:00pm PST or email us at info@hempoilsuperstore.com
RETURN AND REFUND
POLICY
We want you to feel confident with your CBD purchase and want to provide you with excellent customer service. Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product(s) must be made within 72 hours of receiving the product to info@hempoilsuperstore.com. You will need to provide detailed information for any product damaged and photo proof during shipping within that timeframe.
If you are not satisfied with our products, you may request a refund of the full purchase price minus shipping costs within 30 days of the product received date. Customer is responsible for return shipping. Please submit your request to info@hempoilsuperstore.com or call 714-393-7978 to speak to Customer Service.
ORDER PROCESSING,
DELIVERY METHOD AND TIMING
Your shipping charges will be calculated and viewable at checkout. Shipments are sent using USPS First Class, USPS Priority Mail, Special shipments can be arranged by calling 714-393-7978 Shipping times is dependent on location from our main warehouse and fulfillment center located in California. Typical shipping times may vary from 3-5 business days (Monday to Friday) after processing times. This does not include any potential for inclement weather or holidays. If you have questions about your order or shipping, please call us at 714-393-7978 or email us Info@hempoilsuperstore.com
USPS First Class Mail: Domestic packages usually arrive within the end of 3-5 business days according to their website.USPS Priority Mail: Domestic packages usually arrive within the end of 1-3 business days according to their website.
Representations regarding the efficacy and safety of The Best CBD Store or Hoss CBD have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, prevent, treat, or cure any disease. Consult your physician prior to use if you are pregnant, nursing or using other medications.